Reimagining healthcare, together.
Primary care is under immense strain, with unsustainable levels of workload and difficulties for patients in accessing care. As we look to deliver a neighbourhood NHS, we need easy-to-use healthcare management systems that enable patients to take control of their own health and help staff to focus on direct care.
PACO helps GP practices to reduce their workload by automating tasks, providing digital patient access, and improving communication with patients. Patients can manage their care using the practice’s Digital Front Door™ to find specific services, book and reschedule appointments, and complete health forms – all without calling the practice.
We work with practices to implement PACO, designed to your needs, and scalable across PCNs and Federations.
“Implementing PACO has been very helpful, we had used our previous online consultation platform for many years and were anxious about making the switch. The support from the team at Blinx, as well as the intuitive system and ease of design and operation of PACO, made the process straightforward. It has given us the opportunity to improve our processes to work more efficiently, saving staff time which we can utilise for further improvements in patient care.”
Dr Ian Pawson, GP Partner, Brownlow Health
Benefits of using PACO.
Enable patients to manage their care
Patients can book, cancel, and reschedule appointments with the right healthcare professional; share health information with the practice; and find health advice via their practice’s Digital Front Door™.
Save time by automating tasks
Staff can automate tasks, such as identifying patients that require routine care and sending communications to schedule an appointment, freeing up time for direct patient care.
Beat the 8am rush
Patients use the Digital Front Door™ to find specific services, book appointments, complete health forms, and access health information – all without calling the practice. Phone lines are freed up to support patients with complex needs or limited health literacy.
Manage demand with safe digital triage
All requests for appointments are centrally reviewed by the team, giving full visibility of patient demand and clinical needs. The right healthcare professional helps the right patient at the right time.
Enable neighbourhood working
Scale healthcare from local communities to large networks, such as PCNs and Federations, enabling you to manage workload and resources across the system and pinpoint bottlenecks.
Improve patient outcomes
GPs can quickly request the information they need using Health Forms, ensuring they have access to real-time, accurate data to support decision-making. They can communicate with individual or patient cohorts, in their preferred language, with health advice, self-help resources, or invitations to book screenings.
“I sent the form and within 20 minutes had received a link to see the doctor urgently, I was able to book an appointment within 90 seconds and was at the practice 25 minutes later! This helped to relieve our concerns and historically we would still have been waiting for the phone call back from the practice in the time it took for us to be seen.”
- Patient Testimonial
Replace your healthcare management software with PACO to enable your patients to manage their own care and your staff to automate and reduce their workload.
